Returns & Refunds

7-day returns on unopened items

If you change your mind, you can return most items within 7 days of receiving your order — as long as they are unopened, unused, and in their original packaging with all accessories included. Please keep your order confirmation or receipt so we can find your purchase quickly.

Faulty or dead-on-arrival items

If a product arrives faulty, damaged, or does not power on (dead on arrival), we will replace it or give you a full refund — including any delivery charge. Tell us within 7 days of delivery so we can sort it out for you. We may ask for a short description or a photo/video of the fault to speed things up.

How to start a return

Getting a return going is simple:

• Message us on WhatsApp at +960 733 3011, or email info@beynun.mv.
• Tell us your order number (or the phone number used to order) and what you'd like to return.
• Our team confirms the return and arranges collection or drop-off at our shop on Iskandharu Magu.

Refunds

Once we receive and check the returned item, approved refunds are issued by bank transfer (or reversed on your original payment method where possible). Refunds are normally processed within a few working days of us receiving the item. For faulty items we cover return costs; for change-of-mind returns the return delivery is arranged with you.

What we can't accept

• Items that have been opened, used, or are missing parts or packaging (unless faulty).
• Physical or liquid damage caused after delivery.
• Screen protectors and similar consumables once fitted or unsealed, for hygiene and quality reasons.

Not sure whether your item qualifies? Just ask — message us on WhatsApp or info@beynun.mv and a real person on our team will help.

Last updated: September 2026